Jsme jedna z největších personálních společností na světě, máme pobočky v 60 zemích světa. Na českém trhu působíme od roku 1992. Hledáte práci? Adecco Vám pomůže a poradí.

Customer Support Speciaslist

Customer Support Specialist

Who are we looking for?

Our client is looking for communicative and customer oriented English speakers who wants to use their language skills on a daily basis.

You will providing service to the users of our client’s services
– an dvanced TV services, high speed internet, and digital home phone.

Main responsibilities:
• Answer customer calls (passive line - helpdesk)
• Identify customer needs to achieve their satisfaction
• Deal with incoming phone queries in a timely manner
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints by providing appropriate solutions
• Document customer concerns and interactions
• Follow communication procedures, guidelines, and policies

Key skills:
• Advanced spoken English B2 level and higher
• Technical experience is nice, but not necessary :)
• Be flexible in shifts (night shifts and weekend shifts)
• Ability to work in a high pace work environment
• Be patient, empathetic and passionately communicative

Benefits:
• Full-time unlimited contract
• Salary range from 30.000 CZK to 42.700 CZK/month
based on experience and your language skills.
• 25 days off
• Meal vouchers 135 CZK/day
• Bonus scheme
• High quality medical care for non - Czech employees
• Working in an international company
• Fully paid comprehensive training and more
If you think you would be a perfect fit for this position, please do not hesitate and send me your CV in English now!

Looking forward to talking to you soon :)

Informace o pozici

Místo pracoviště

Brno

Typ pracovního vztahu

Práce na plný úvazek

Typ smluvního vztahu

Pracovní smlouva

Délka pracovního poměru

Na dobu neurčitou

Mzda

30000-42000 Kč/měsíc

Požadované vzdělání

Středoškolské nebo odborné vyučení s maturitou

Požadované jazyky

Angličtina (středně pokročilá)

Zadavatel

ADECCO spol.s r.o.

Pozice je vhodná pro absolventy.

Pozice vhodná pro důchodce.

Kontakt

ADECCO spol.s r.o.
Martina Smolková
Telefon: 725 426 723

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